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Technical Help

Most modern web browsers will give you the best user experience. We recommend updating your browser to it's most recent version. Use this website to determine if you have the most recent version, https://whatbrowser.org.

To view videos, use the "Basic" Free RealPlayer or RealPlayer plug-in installed on your computer. You do not need to pay for the Player or any subscription service — follow the links to Download FREE RealPlayer. Please visit our RealPlayer help page if you are experiencing problems with audio and video playback. If you are behind a security firewall and the audio/video does not play, ask your network administrator to open Port 554 to play the streaming media.

To view .PDF files, use the free Adobe Reader.

To view Flash animations, use the free Adobe Flash Player.


To report technical problems, please contact us.