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National Maternal and Child Oral Health Resource Center, Georgetown University

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Brodsky KL. 2005. Best practices in specialty provider recruitment and retention: Challenges and solutions. New York, NY: Commonwealth Fund, 34 pp.

Commonwealth Fund
One East 75th Street
New York, NY 10021

Telephone: (212) 606-3800
Fax: (212) 606-3500
E-mail: info@cmwf.org
Website: http://www.commonwealthfund.org
Available from the website.

This paper describes a study of Association of Community Affiliated Plans (ACAP) health plans conducted in 2004 to identify barriers to recruiting and retaining providers and also to identify solutions to this problem. Four plans were selected for in-depth case studies. The paper discusses (1) identifying challenges; (2) matching best practices to challenges; (3) payment practices, payment incentives, and financial assistance; (4) utilization management practices; (5) communications and provider outreach practices; (6) practices to simplify administrative burdens; and (7) enabling service practices.

Keywords: Managed care organizations, Medicaid managed care, Barriers, Recruitment, Health personnel, Case studies, Salaries

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National Network for Oral Health Access. 2014. An analysis of 2013 health center oral health provider recruitment, retention, and job satisfaction survey results. Denver, CO: National Network for Oral Health Access, 45 pp, (Published September 2014. (JMB)).

National Network for Oral Health Access
181 East 56th Avenue, Suite 501 Denver, CO 80216

Telephone: (866) 316-4995
Fax: (866) 316-4995
E-mail: info@nnoha.org
Website: http://www.nnoha.org
Available from the website.

This report presents findings from a survey of executive directors, dentists, and dental hygienists working in health centers throughout the United States to assess salaries, job satisfaction, and recruitment and retention strategies. Contents include information about the survey distribution and response, analysis, and results. The narrative also provides selected tables and figures; additional analyses and the survey instruments are included in the appendices.

Keywords: Oral health, Community health centers, Dentists, Dental hygienists, Employment, Salaries, Job satisfaction, Recruitment, Retention, National surveys


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National Maternal and Child Oral Health Resource Center Georgetown University