Advanced Search For: Keyword: Culturally competent services

Public Health Foundation
1300 L Street, N.W., Suite 800
Washington, DC 20005

Telephone: (202) 218-4400
Fax: (202) 218-4409
E-mail: info@phf.org
Website: http://www.phf.org
Available from the website.

This course is designed to help health professionals implement client-centered communication practices that demonstrate cultural competency and appropriately address clients with limited health literacy and limited English proficiency. The course comprises five modules and will take approximately five hours to complete. Continuing educatioin credits (CEU/CE, CHES, CME, and CNE) are available.

• Course ID 1010508
• Course ID 1010510 (continuing Education Credits)

Keywords: Communication, Health literacy, Culturally competent services, Cultural sensitivity, Cultural diversity, Physician patient relations, Professional training, Continuing education

University of British Columbia, Division of Pediatric Dentistry
2151Wesbrook Mall
Vancouver, British Columbia, Canada V6T 1Z3

Telephone: 604.822.2112
Secondary Telephone: 604-822-6886
Fax: (604) 822-3562
E-mail: vickybk@interchange.ubc.ca
Website: http://www.dentistry.ubc.ca/
Single copies available at no charge.

This final report reviews and summarizes a community-based, culturally sensitive oral health project in Canim Lake, British Columbia. The project aimed to promote quality infant feeding and prevent early childhood caries in the Canim Lake Band, a Shuswap community of 500 members belonging to the First Nations group. The report summarizes the project and reviews the demonstration components (methodology, problems encountered, timetables), evaluation components (process, impact, and outcome), and project outcomes. Two of the projects implemented—a cradle loan project and construction of a smokehouse—were related to historical Shuswap traditions for comforting fussy babies. Appendices include a sample questionnaire and an evaluation form.

Keywords: Early childhood caries, Oral health, Prevention programs, Program descriptions, Program evaluation, American Indians, Minority health, Culturally competent services, Canada

This packet contains two pamphlets and one conference proceedings, plus an evaluation form and a return postcard. The pamphlets describe some history and culture of Hispanic Americans and African Americans. The proceedings give some statistics on diversity in the United States, and tips on understanding minority patients' attitudes towards health care and possible problems in understanding and following the doctor's or dentist's instructions.

Keywords: Dentistry, Marketing, Resources for professionals, Cultural diversity, Cultural sensitivity, Culturally competent services, Hispanic Americans, Blacks, Demography, Statistics, Oral health

University of British Columbia, Division of Pediatric Dentistry
2151Wesbrook Mall
Vancouver, British Columbia, Canada V6T 1Z3

Telephone: 604.822.2112
Secondary Telephone: 604-822-6886
Fax: (604) 822-3562
E-mail: vickybk@interchange.ubc.ca
Website: http://www.dentistry.ubc.ca/
Single copies available at no charge.

This final report summarizes and reviews a community-based oral health project involving the Vietnamese community of Vancouver, British Columbia. The project was designed to prevent tooth decay among the community's Vietnamese children, who are at high risk for early childhood caries. The report includes a brief summary of the project; demonstration components (methodology, problems encountered, timetables); significant findings; process, impact, and outcome evaluation components; and project outcomes. Specific projects involved individual counseling, an educational videotape for parents, and community outreach through presentations, print media, and radio interviews. Appendices include a follow-up survey and an evaluation questionnaire.

Keywords: Oral health, Prevention programs, High risk children, Asian Americans, Program descriptions, Program evaluation, Minority health, Culturally competent services, Canada

American Association of Public Health Dentistry
3085 Stevenson Drive, Suite 200
Springfield, IL 62703

Telephone: (217) 529-6941
Fax: (217) 529-9120
E-mail: natoff@aaphd.org
Website: http://www.aaphd.org
Available from the website.

These guidelines for dental public health competencies were developed at a workshop in San Mateo, CA, in May 1997 and are part of the cultural competency material from the Annual Oral Health Conference, held in Lansing, Michigan, in June 2000. The preamble explains some of the history of the competencies and how the new ones differ from previous ones. The competencies themselves list what dental public health practitioners should do rather than what they should know or understand. They also provide performance indicators. Competency areas include program planning, program evaluation, oral health promotion, ethics, culturally competent services, and surveillance systems.

• Materials

Keywords: Public health dentists, Competence, Dental education, Ethics, Culturally competent services, Cultural sensitivity, Program planning, Program evaluation, Population surveillance, Oral health, Health promotion

Connecticut Department of Public Health, Office of Oral Health
P.O. Box 340308
Hartford, CT 06134-0308

Telephone: (860) 509-7382
Fax: (860) 509-7853
E-mail: linda.ferraro@ct.gov
Website: http://www.ct.gov/dph/cwp/view.asp?a=3125&q=388844&dphNav_GID=1601
Available at no charge.

These conference proceedings summarize the speeches and workshop conclusions regarding unmet oral health needs of persons in Connecticut and how to address those needs. Conference speakers presented a framework of collaboration for addressing the service needs of patients and then described several pilot programs that were school based, health center based, and hospital based, including a public-private partnership and a mobile dental van. Workshops focused on practical strategies to develop similar programs within the collaboration framework.

Keywords: Collaboration, Interagency cooperation, School based clinics, Community based services, Hospital programs, Provider networks, Cultural factors, Culturally competent services, Dental care, Oral health, Conference proceedings, Health care systems, Pilot projects

National Maternal and Child Oral Health Resource Center
Georgetown University Box 571272
Washington, DC 20057-1272

Telephone: (202) 784-9771
Fax: (202) 784-9777
E-mail: OHRCinfo@georgetown.edu
Website: http://www.mchoralhealth.org
Available for loan.

This manual was given to attendees of the annual oral health conference 2000 held on June 22-23, 2000, in Lansing, Michigan. The manual is divided into sections corresponding to the conference sessions and includes the following topics: (1) a Michigan oral health program directory listing detailed information about local agency oral health programs, (2) summary findings from the U.S. Surgeon General's workshop on children and oral health, (3) local health departments' perspectives, (4) oral health promotion goals and creative solutions for meeting them, (5) cultural competency, (6) community collaborations, (7) marketing an oral health program, and (8) how to secure foundation funding. The resources in the cultural competency section include three articles on tailoring oral health education materials to Native Americans and one report on Arab- American cultural values in relation to health.

Keywords: Oral health, Conferences, Teamwork, Culturally competent services, Marketing, Collaboration, Fundraising, Financing, Michigan, Children, American Indians, Arab Americans, Cultural factors, Cultural sensitivity

America's Health Insurance Plans
601 Pennsylvania Avenue, N.W., South Building, Suite 500
Washington, DC 20004

Telephone: (202) 778-3200
Fax: (202) 331-7487
E-mail: ahip@ahip.org
Website: http://www.aahp.org
Available from the website.

This compendium provides culturally relevant resources and actions that health insurance plans, physicians and clinicians, and health care organizations can integrate into organization-wide initiatives and incorporate in everyday communications with health care consumers. Topics include types of health information requested by consumers; consumer views and attitudes on the collection of data by race, ethnicity, and primary language by health insurance plans, hospitals, and others; a review of current research on improving access and cross-cultural communications; recommendations to improve consumer knowledge and awareness of health disparities and culturally and linguistically appropriate health care messages and services. The compendium includes lists of resources, tools, and Web sites designed for consumers and health care professionals to improve health communications, and increase the rates of preventive screenings and medication adherence.

• Materials

Keywords: Health care delivery, Culturally competent services, Physician patient relations, Cultural diversity, Communications, Oral health

Ohio Department of Health, Oral Health Program
246 North High Street
Columbus, OH 43215

Telephone: (614) 466-4180
Fax: (614) 564-2421
E-mail: BCHS@odh.ohio.gov
Website: http://www.odh.ohio.gov/odhPrograms/ohs/oral/oral1.aspx
Available from the website.

This report contains recommendations and plans for providing oral health services to individuals in Ohio to ensure good oral health. Topics include community-based and community-wide disease prevention, financial barriers, care delivery system (work force, safety-net programs, and primary care and other health professionals), public awareness, individuals with special health care needs, diversity and cultural competence, and partnership. Two appendices provide a summary of the regional meetings that describes the dominant themes and comments made by attendees, as well as presentations.

• Materials

Keywords: Oral health, Access to health care, Dental care, Strategic plans, Community based services, Work force, Special health care services, Culturally competent services, State initiatives, Ohio, Children

Early Childhood Learning and Knowledge Center
U.S. Office of Head Start Telephone: (866) 763-6481
Website: http://eclkc.ohs.acf.hhs.gov/hslc
Available from the website.

This document provides multicultural principles for Head Start programs and reviews research on multicultural principles. Contents are presented as 10 principles: individuals and culture, culturally relevant Head Start programming, learning about cultures of different groups and discarding stereotypes, cultural relevance and curriculum choices/adaptation, identity and functioning in society, English- and non-English-language learning, staff who reflect and are responsive to communities and families served, multicultural programming for children that respects differences, examining and challenging institutional and personal biases, and incorporating cultural and diverse programs in all systems and services.

• PDF

Keywords: Head Start, Children, Cultural beliefs, Cultural diversity, Cultural sensitivity, Culturally competent services, Program development, Oral health